CC Electric (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ccelectricbayarea.com, request electrical services, or interact with us regarding real estate and escrow needs.
 

1. Information We Collect

We collect personal information directly from you when you engage with our services, including:

• Contact Details: Name, phone number, and email address.

• Service Information: Property address, project details, and photos of electrical panels or projects you provide for quotes.

• Real Estate/Escrow Data: Details related to home inspections or time-sensitive closing repairs.

• Usage Data: IP address and website interactions collected via Wix analytics and cookies.

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2. How We Use Your Information

We use your information to:

• Provide quotes, schedule appointments, and perform electrical repairs.

• Communicate updates regarding your service or escrow timelines.

• Send billing information and invoices.

• Improve our website and customer experience.

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3. Cookies and Tracking

Our website is hosted on the Wix.com platform. We use cookies to:

• Analyze website traffic and performance.

• Ensure the secure operation of our contact forms. You can adjust your browser settings to disable cookies, though some website features may be affected.

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4. California Privacy Rights (CCPA/CPRA)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You may request that we delete personal information collected from you (subject to legal exceptions, such as maintaining records for electrical permits or tax purposes).

• Right to Opt-Out: CC Electric does not sell or share your personal information with third parties for their own commercial gain.

• Right to Non-Discrimination: We will not deny service or change pricing if you choose to exercise your privacy rights.

To exercise these rights, please contact us at Chrisceinarelectric@gmail.com.

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5. Communications Consent

By providing your phone number or email, you consent to receive communications from CC Electric regarding your service requests, including SMS notifications for arrival times or dispatch updates. You may opt out of promotional messages at any time by replying “STOP” or clicking “unsubscribe.”

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6. Data Security and Third-Party Links

We take reasonable industry-standard measures to protect your data. Our site may contain links to third-party websites (such as social media or review sites). We are not responsible for the privacy practices of those external sites.

 

7. Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

CC Electric Novato, CA

Email: chrisceinarelectric@gmail.com

Phone: 707-327-9804